The Telstra Signature Scent experience — powered by Auric — brings a new sensory layer to the customer journey. Together, we’re exploring how scent can elevate emotion, build deeper brand connection, and create a more memorable Telstra store experience.
This is a first-of-its-kind scent trial, featuring the Auric AromaSphere — a smart, flexible scent delivery device that’s designed to adapt across all Telstra store formats.
✨ Three exclusive scent profiles:
These scents are fully certified and compliant with IFRA global standards — ensuring they are safe, inclusive, and suitable for public environments.
You’ll see the AromaSphere set up in the Lab Store.
You can:
All actions are controlled via the Auric mobile app (installed on key staff phones). The scent is low impact, fast-dispersing (within 15 minutes), and completely optional. It can be turned on/off instantly.
Plug it in (Power adapter included)
Connect to Wi-Fi
Install the Auric app on your phone
→ Android
→ iOS (see instructions below)
Trigger scents on demand
Manage schedules
Provide feedback
We’ll be collecting feedback through:
Both help shape what the Telstra scent future could be — bold, data-driven, and human-first.